Privacy policy

Data controller

The controller of your personal data is Thermo Process Control Tomasz Stopa, the authorised Warmup distributor in Poland, ul. Słowackiego 6a, 43-410 Zebrzydowice, Poland, tax ID (NIP) 633-21-22-541. For matters relating to personal data, contact us via the contact form or by post at our registered address.

Enquiry form

We process the data you provide in the form (name, email, phone number, location and project details, attached floor plans) to prepare a quote and contact you about it, at your request before entering into a contract (Art. 6(1)(b) GDPR). Providing the data is voluntary, but without contact details we cannot prepare a quote. The data goes directly to our quoting system, with no third-party forms. We keep it for up to 24 months from the enquiry and, if we enter into a contract, for the duration of the contract, the warranty and the limitation period for claims.

Cost calculator

The calculator works without any contact details. The postcode you enter is sent to our server, which calculates the travel distance using Google Maps Platform services (Google Ireland Limited). The postcode is not stored together with any data that could identify you.

Cookies and Google tools

The website's essential functions store only your cookie choice in your browser. With your consent (Art. 6(1)(a) GDPR) we use:

• Google Analytics 4 – statistics on visits and use of the website,
• Google Ads – measuring advertising performance (conversions).

The provider is Google Ireland Limited; data may be transferred to Google LLC in the USA under the European Commission's decision on the EU-US Data Privacy Framework. You can change or withdraw your consent at any time in the cookie settings; withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Recipients of data

Data may be received by entities that provide technical services to us: our server and email provider (Seohost) and, to the extent described above, Google. We do not sell data or pass it on to the manufacturer Warmup.

Your rights

You have the right to access your data, have it rectified or erased, restrict its processing, data portability, to object, and to withdraw consent. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, Poland).